Louise is the founder of Symphonia, a group of organizations committed to sustainable transformation in people, teams, companies, organizations and communities throughout the world. Through Symphonia, Louise works to mobilize citizens to become actively involved in addressing the education crisis facing South Africa. In this deeply personal and moving talk from TEDxCapeTownED 2012, Louise talks about her experience as a partner with a school principal, humbly sharing the hard lessons she had to learn.