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NETucation is a leading specialised technology training organisation. We have also conducted pioneering research into the Online Dating and Internet Cafe industry since 2004.

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Thursday, March 18, 2010

The next Internet Cafe workshops will take place at Sandton Library on Thursday, 18 March 9AM-5PM and in Cape Town during April 2010. RSVP 0829407137 today because we only have 5 seats left on this workshop.

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Social Media is not Social Interaction

My role as a technology evangelist is to bring the good news about technology to you. Well there is good news and there is bad news. And as with most people I’m sure you prefer the bad news first. A question I want you to ask yourself before I share that news with you is this: is technology really neutral or is it biased based on the inherent function that is is designed for?

Anyway here’s the bad news: there is a myth promulgated that in today’s society that social media is social interaction. How can you compare a conversation at a braai to a conversation on Twitter? How can you compare a conversation over the dinner table with a conversation on a Facebook discussion group? How can you compare an intimate conversation late at night with your lover to the same conversation using MXit?

It is my opinion that we’ve reached a stage in our evolution as the human species, in the 21st century, that we’ve become chronically dependant on technology. Children born after 1985 or 1990 cannot imagine a world without cellphones, 24 hour television or the Internet. What do I mean when I say chronic dependency? I simply mean that we do not even realise to what extent we rely on these technologies until they are taken away from us.

Think back to the last time your cellphone battery died. How did you feel? Think back to the last time your Internet connection was down for a few hours. How  did you feel? Think about the last time the electricity in your neighbourhood was down. How did you feel? Some of you may have felt anger, some may have felt disgust, or resentment. However, I would vouchsafe that the real feeling beneath the exterior aggression was one of helplessness.

Now when I posted this comment on my Twitter/Facebook status the first person stated that it is not wrong or right. Well I go on the record now by saying it wrong to believe that social media interaction is the same as social interaction without social media. They are not the same and they are certainly not equivalent. I came to this conclusion after speaking to at tens of thousands of people across South Africa for the last few years on the psychology of technology.

When you correlate the use of our 5 senses in communication with that of “communicating through the screen” you realise to what extent we’ve come to accept this substandard way of communicating as genuine. When you are texting or using MXit, you cannot see the other person, hear the other person, touch the other person, smell the other person, let alone taste the other person. So you are not using any of your 5 senses in the interaction. When you do not use your 5 senses you are making decisions based on an exceptionally limited amount of information.

Yes its my opinion after observing thousands of South Africans interact using MXit, Facebook, Internet Dating and other technologies and convincing themselves its the equivalent of social interaction or let me rather say, face to face interaction.

The facts remain that we are like zealots when justifying our chronic dependency on technology. Agree or disagree?

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Smartphone the surprise newcomer in mobile race

Johannesburg:- Smartphones have made a dramatic entry into corporate South Africa, far surpassing general consumer use or small business use.

This is a surprise finding from a new research study released today by World Wide Worx. The Mobile Corporation in SA 2010 report reveals that three quarters of South African companies have deployed smartphones within their organisations, compared to almost none two years ago.

The study, backed by First National Bank (FNB), leaders in cellphone banking in Africa, and Research In Motion (RIM), the developer of the BlackBerry solution, shows that saturation point has almost been reached by large South African companies in the use of fixed landlines (96%) and ordinary cellphones (92%). And, as forecast in 2007, 3G data card penetration has also reached near saturation, with 94% of large companies deploying it. Now the focus has turned to integration of smartphones with business processes.

“These results show that enterprise mobility solutions are no longer just nice to have. They’re essential for businesses that want to be competitive, responsive and efficient in a world where a customer won’t wait for a salesperson who is visiting customers and where project flow can’t stop because a manager is at a full-day meeting,” says Deon Liebenberg, Regional Director for Sub Sahara Africa at RIM. “Not only does mobility allow companies to improve internal efficiencies and communications, it also enables them to interact more effectively with their increasingly mobile customers.”

The study also showed that corporate South Africa expects to embrace the new world of online services to an extent that was not even anticipated as recently as one year ago.

“Until last year, concepts like Software as a Service (SaaS) and Cloud Computing were regarded as little more than buzzwords,” says Arthur Goldstuck, MD of World Wide Worx.

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Joburg Internet Cafe workshop postponed

Nelson Mandela Square, Sandton CityDue to unforeseen circumstances I’ve been forced to move the date of the next Internet Cafe workshop schedules for this Saturday. The primary reason for this is that I’ve been on a short break in Uitenhage and on Sunday missed my flight back to Johannesburg. My car has been parked at OR Tambo airport for 3 weeks and I have to drive directly to Rustenburg from Tuesday till Thursday to deliver 7 talks to parents, teachers and children at Selly Park Convent Primary School, Selly Park High School, Fields College Primary School. Fields College High School and Lebone II.

So the new date is Thursday, 18 March 9am-5pm. And the venue remains Sandton Library on Nelson Mandela Square. Any queries? Please post your questions below as comments. More updates will be posted on this announcement.

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Connecting with… Sam Gosling: Facebook Psychologist

This is originally from the Facebook Blog:

Sam Gosling researcher psychologistAt Facebook, we’re constantly connecting with interesting people—from experts in their field, academics and researchers to celebrities or visitors to our office. Occasionally, we’ll share these conversations on the Facebook Blog in our “Connecting with….” series. I had the opportunity to speak with Sam Gosling, professor of psychology at The University of Texas at Austin and author of “Snoop: What your stuff says about you.” He recently published research that found that people are expressing their real personalities on social networks like Facebook, rather than inflated takes on themselves.

What made you interested in researching the psychology behind people’s profile on Facebook and social networking generally?

I think it was a confluence of two different forces. First, I had already done a lot of research on how you can look at people’s physical spaces as reflections of what people are like and how people use that physical space to communicate messages to others and make them feel certain ways. …It just seemed quite a natural extension to apply this approach to a virtual space…

Second, so many people are on the social networking sites. And although from the outside their activities may appear frivolous, they clearly aren’t because so many people devote so much time and psychological energy to them.

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Links and Link Anchor Text… Vital Info

Another gem from SEO guru Tony Roocroft, a mentor and friend.

Critical to SEO Success: Link Popularity and Link Relevancy.

  • Links: You need them.
  • Links: You need lots of them.
  • Links: You need lots of RELEVANT or RELATED links

Links on a web page enable the visitor to move around within and without a website easily.

A significant proportion of any website’s visitors will probably arrive at the site or page from a direct search query. By this I mean if a searcher types in good cheddar cheese he will be taken directly to a page about good cheddar cheese. On the other hand the searcher may have come from a link elsewhere maybe the searcher had been looking at a completely different site about English cheeses and saw a link to the site about good cheddar cheese.

When I review my own websites logs I find that about 60% of all page views come from search engines. The rest from other links or bookmarks.

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